Terms & Conditions

Welcome to Leader International
Thank you for visiting Leader International’s eCommerce website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms
   By using this website, you agree to these Terms and Conditions, which may be updated from time to time without notice. Your continued use of the website constitutes acceptance of any changes.
2. Use of the Website
   You agree to use the website for lawful purposes only and in a manner that does not infringe upon the rights of, or restrict or inhibit the use and enjoyment of this site by, any third party.
3. Account Security
   If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.
4. Product Information
   We strive to provide accurate product information, including descriptions and pricing. However, errors may occur, and we reserve the right to correct any inaccuracies and update information as needed.
5. Order Processing
   All orders are subject to availability and confirmation of the order price. We reserve the right to cancel or refuse any order at our discretion.
6. Payment Terms
   Payment must be made in full before your order is processed. We accept various forms of payment, including credit/debit cards and other online payment methods.
7. Shipping and Delivery
   Shipping costs and delivery times may vary depending on your location and the shipping method chosen. We will provide an estimated delivery time, but delays may occur.
8. Returns and Refunds
   Please refer to our Returns Policy for information on returns, exchanges, and refunds. If you are not satisfied with your purchase, contact our Customer Delight Team for assistance.
9. Customer Delight Manager
   If you have any issues with our website, services, or orders, please contact our Customer Delight Team.
   Designation: Head, Customer Delight – Leader International
   Email: Support@theleaderinternational.com
10. Intellectual Property
    All content, trademarks, and other intellectual property on our website are owned by Leader International or its licensors. You may not use or reproduce any content without our prior written consent.
11. Limitation of Liability
    Leader International is not liable for any indirect, incidental, or consequential damages arising out of or related to your use of our website or services.
12. Governing Law
    These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Leader International operates.
13. We hold the sole right to modify the terms of service without prior permission from you or informing you. The relationship creates a duty on you to periodically check the terms and stay updated on its requirements. If you continue to use the website following such a change, it is deemed as consent by you to the amended policies. As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.
14. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By implicitly or expresslyaccepting these Terms of Use, you also accept and agree to be bound by LEADER INTERNATIONAL Policies (including but not limited to Privacy Policy, Return and Shipping Policy; available at www.leaderinternational.com) as amended from time to time.
15. We take the orders online, collect payments and deliver the products at the doorstep of the user. Any order placed by you is subject to product availability, delivery capacity and acceptance by LEADER INTERNATIONAL.
16. Use of this Website/Application is only available to those above the age of 18. If you are a minor and wish to use the Website, you may do so through your legal guardian and the Website/Application reserves the right to cancel your order on knowledge of you being a minor and having registered on the Application or availing any of its services without a legal guardian.
17. If you use the Website/Application, you shall be responsible for maintaining the confidentiality of your display name and password and you shall be responsible for all activities that occur under your display name and password. Each user is unique and Please do not share your password with anyone. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, we shall have the right to indefinitely suspend or terminate or block access of your membership on the Website/application and refuse to provide you with access to the Website.
18. You are required to provide LEADER INTERNATIONAL with your e-mail and/or mobile number, login/ password while placing your order through this Website/Application. By using this Website/Application, it is deemed that you have consented to receiving calls; auto dialed and/or pre-recorded message calls, from us at any time with the use of the number that has been provided by you for the use of this Website which are subject to the Privacy Policy. This includes contacting you through information received through other parties. The use of this website is also your consent to receive SMS from us at any time we deem fit. This consent to be contacted is for purposes that include and is not limited to clarification calls and marketing and promotional calls. In case you wish to stop the same, you may send us an email to the effect at www.theleaderinternational.com. You may also be contacted by service providers or third party through SMS or calls; with whom we have entered into a contract in furtherance of our rights, duties and obligations under this document and all other policies followed by us. Such contact will be made only in pursuance of such objectives, and no other calls will be made. The sharing of the information provided by you will be governed by the Privacy Policy and we will not give out such contact information of yours to third parties not connected with the Website.
19. All commercial/contractual terms are offered by and agreed to between you and Leader International. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services.
20. Leader International is not responsible for delays as a result of products which are out of stock, unavailable or back ordered.
21. If Pricing on any product(s) as is reflected on the Website/Application is due to some technical issue, typographical error or incorrect product then in such an event Leader International may cancel such order(s).
22. Once, we receive the refund request, we shall process the refund within 7 business days.  We have all the right to block the user, if the user makes false order/s.
23. Membership on the Website is free for buyers. Leader International does not charge any fee for browsing on the Website. Leader International India reserves the right to change its fee policy from time to time. In particular, Leader International may at its sole discretion introduce new products/services and modify some or all of the existing products/services offered on the Website. Changes to the fee policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees.
24. You are a restricted user of this website. You are bound not to cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate post, publish or create derivative works from, transfer, or sell any information or software obtained from the website/Application. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website/Application is not permitted.
25. You agree not to access (or attempt to access) the Website and/or the materials or services by any means other than through the interface that is provided by the Website. The use of deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website/Application or Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website/Application is specifically banned. You acknowledge and agree that by accessing or using the Website/Application or services, you may be exposed to content from other users that you may consider offensive, indecent or otherwise objectionable. We disclaim all liabilities arising in relation to such offensive content on the Website/Application. Further, you may report such allegedly offensive content.
26. In places where this website/Application allows you to post or upload data/information, you undertake to ensure that such material is not offensive and in accordance with applicable laws. Further, you undertake not to:
    (a) Abuse, harass, threaten, defame, delude, erode, abrogate, demean or otherwise violate the legal rights of others;
    (b) Engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the Website);
    (c) Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
    (d) Publish, post, disseminate, any information which is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
    (e) Post any file that infringes the copyright, patent or trademark of other legal entities.
    (f) Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website/Application or another’s computer;
    (g) Probe, scan or test the vulnerability of the Website or any network connected to the Website, or breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to, the Website/Application, or any other customer of the website/Application, including any website/Application account not owned by you, to its source; or exploit the Website/Application or service or information made available or offered by or through the Website, in any manner, whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than your own information, as provided for by the Website;
    (h) Disrupt or interfere with the security of, or otherwise cause harm to, the Website/Application, systems resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked sites;
    (i) Collect or store data about other users in connection with the prohibited conduct and activities set forth in this Section.
    (j) Use the Website/Application or any material or Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of this website or other third parties;
    (k) Violate any code of conduct or other guidelines, which may be applicable for or to any particular service;
    (l) Violate any applicable laws or regulations for the time being in force within or outside India;(m) Violate the Terms of Use including but not limited to any applicable additional terms of the Website contained herein or elsewhere;
    (n) Create liability for us or cause us to lose (in whole or in part) the services of our internet service provider (“ISP’s”) or other suppliers;
    (o) Multiple accounts are not allowed on the application. Result of such activity is all irrevocable account suspension.
    (p) Our payment methods can be changed anytime without any notification
27. YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE AND IN YOUR PRIVATE MESSAGES.
28. Leader International is liable only for the contents posted by it on the Website and holds no responsibility for any other content posted by any user or third party. Content(s) if posted by anyone other than Leader International, that party shall solely be liable for such content(s).
29. The buyer and seller acknowledge that Leader International will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of Leader International.
30. Leader International may delay notifying the payment confirmation i.e. informing seller to dispatch, if Leader International deems suspicious or for buyers conducting high transaction volumes to ensure safety of the Transaction and Transaction Price. In addition, leader International may hold Transaction Price and may not inform seller to dispatch or remit Transaction Price to law enforcement officials (instead of refunding the same to Buyer) at the request of law enforcement officials or in the event the Buyer is engaged in any form of illegal activity.
31. Buyer and seller shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India).
32. We take utmost care to ensure that data provided at our Website is true and accurate. Sometimes, system errors creep in and data generated by other users may be false. We are not responsible for any such data.
33. We are not in any way liable to you, for any loss arising to you from activities that include but are not limited to our negligence, breach of contract, Intellectual Property and Trademark infringement, breach of laws, etc.
34. From time to time, our Website will have external links connected to other websites. We in no way endorse these websites. We are in no way liable for the information found on those websites. External websites may have their own policies and we in no way are responsible for any loss or damage cause by the same to you. You are advised to use your own risk.
35. In the event of a force majeure act or upon the outbreak of certain natural and/or man-made calamity such as earthquake, war, riots, epidemics etc. the parties may be absolved of their responsibilities as warranted under these terms at the instance of Leader International. Should the force majeure event permanently absolve a party of any of its responsibilities under these terms, the accounts and dues shall be settled.
36. Contact Us
    For any questions or concerns regarding these Terms and Conditions, please contact us at Support@theleaderinternational.com.